You’ve seen and loved our HD quad core TV box, now fall in love all over again on a whole new level with the MXQ Pro 4K ultra HD Android TV box. This is taking entertainment to an entire new level.
MXQ Pro 4K Ultra HD Quad Core Android TV Kodi Box
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You’ve seen and loved our HD quad core TV box, now fall in love all over again on a whole new level with the MXQ Pro 4K ultra HD Android TV box. This is taking entertainment to an entire new level.
The MXQ Pro Android TV box has taken the best features of the popular and reliable MXQ and expanded and improved them. With more options and a clarity like never before, you’ll be wondering how you ever did without this amazing box.
Forget the dull pixelated world of 1080P resolution. Now you can combine the latest in sharp imagery on massive LED LCD screens with the 4k Ultra HD streaming from providers such as Netflix. This box coupled with the NBN makes for fun.
The MXQ Pro has been built with style, affordability and reliability in mind. The designers took a keep it simple approach in the aesthetic design. It’s a simple black box, compact yet not out of place in any living room. Its simplistic black design with straight edges will fit into any decore.
The box comes with a sturdy and powerful Amlogic S905 quad core processor and 1 GB of DDR3 ram. This combines to deliver smooth video delivery either over the web, your local home network or even from an external hard drive. There will be no breaking of video playback with this little wonder.
Now you’re probably thinking that with all of this design and technology the price will be sky high. Think again. They have managed to pack this Android TV box full of features, but keep the price down at the same time. But don’t think that just because the price is low they have compromised on quality. These are as reliable as ever, and will satisfy your daily need for a very long time.
What can you do with the MXQ Pro quad core Android TV Box?
The box runs on Android 5.1 lollipop, the latest version of the Android operating system. Being Android, it has access to hundreds of thousands of apps available in the Google Play store market. You can download social apps, dating apps, games, and best of all, media apps.
Install and watch catch TV using the ABC iView app, Tenplay or any other freeview app available on the marketplace. Watch streaming TV from Netflix, Stan, Presto or Getflix. Entertain yourself with YouTube, Facebook and Vine videos. The options are almost endless. But the best is yet to come.
With the Kodi app that comes pre-installed you can watch TV from around the world, and for free. The Kodi app can also access the latest TV shows and movies in glorious HD. The amount of content in Kodi will make Netflix look like a joke.
What is Kodi?
- Please note. These boxes are not fully loaded and come with the official version of Kodi and only legal streaming apps.
Imagine a place like your old fashioned video rental store, but where everything that you could ever imagine is right at your fingertips. EVERYTHING! It has catch up TV, live TV, international TV, including sports, movies, kids shows, and well, we’ll leave it to your imagination. In short, it’s the ultimate entertainment system. THIS WILL BLOW YOUR MIND!
This box is loaded with the latest version of KODI and is designed to update online, meaning that the add-ons will always update by themselves, ensuring no add-on is left outdated. With every release of KODI some add-ons may not work. Once the developer of the add-on has released an update it will work perfectly.
Here’s a small example of the addons that you can experience.
AirPlay and mirror cast. Project your phone or tablet onto your big screen tv
To begin with AirPlay you will only need the following
- iPhone 4s or later
- iPad 2 or later, Ipad mini
- iPod touch 4th generation or later
For Miracast you will only need an Android or Windows phone or tablet with the capability built in. To see if it will work drag down with 2 fingers on your Android and see if the mrror casting option is available.
These boxes are all setup and ready to use (Netflix, YouTube). All you have to do is plug in the HDMI lead, connect it to power, insert batteries into the remote and start enjoying your entertainment like you would never believe. Other streaming apps can be installed in minutes
It comes with a selection of entertainment apps already installed. They include Netflix, Kodi, YouTube, Facebook and more. If there’s something else you would like to install you have access to literally thousands of apps in the Android marketplace.
KODI not for you?
Don’t worry. This box also comes installed with popular streaming TV apps such as Showbox, Plex, Crackle, Netflix and YouTube. Install local content apps such as ABC iView, ABC iView for Kids, Stan, Presto, TenPlay, Plus7, 9Now and more with a free Google account. Don’t feel like watching TV. Use the Android box as an Android based PC and you can browse the net, play games from the Google Play Store, check in on Facebook and Twitter and so much more. With over 700,000 apps available in the Play Store the choices are almost endless.
Not to say that you will actually have problems, but if you do most can be easily solved.
Remote not working: Test the remote using a camera. Place the IR towards the lens of a digital camera and press some buttons. If the IR doesn’t light up the remote control is faulty. Contact us for a free replacement.
Video is buffering: Usually related to slow internet. Some video streaming apps require different connection speeds. As a minimum it is recommended that a 8 mbps line speed be in place. Some apps such as Foxtel and Netflix need a 3 mbps and 1 mbps line speed respectively. I strongly recommend testing the service you wish to use on a pc or phone before purchasing. Reset your router and check your wiring and wireless signal. Use online testing tools to determine the speed of your connection. Anything under 3 Mbps will result in poor video quality. Contact your ISP for help. If it isn’t the ISP’s fault it will be the content provider. In this case send them a contact to bring it to their attention. If it’s in Kodi try a different stream.
Apps are saying no connection to the internet: Check your connections and the app permissions. If you haven’t granted the app permission to the internet you will have to rectify this. Failing this fix delete the offending app and install it again.
Netflix and other apps are difficult to use: Navigation issues with apps such as Netflix are often encountered and they are not a fault of the box. The apps were designed for touch screen devices, something that you can not emulate 100% on a television with the remote that comes with the box. To overcome this problem we strongly recommend that you purchase either a mini keyboard or air mouse remote control. Either of these affordable devices will improve usability for these apps several times over, and many other apps as well.
Box crashes: Turn the box off and on again. If the problem persists go into settings and do a factory reset. This will clear any software problems and restore the box to the original factory defaults.
Box locks up: Inside the AV port on the rear is a small button. Using something like a tooth pick gently hold the button down until the box restarts. This will perform a manual reboot and reset. Follow the onscreen instructions.
Netflix and or remote become unresponsive: This is not a fault of the box. It’s partly to do with the design of the remote control the box comes with and how the app is designed for touch screen devices. The remote, which is a simple point and click remote like a TV remote, is unable to emulate a touch and swipe input like phones and tablets do. We strongly recommend the purchase of the mini keyboard or air mouse to make using the box, especially in Netflix a lot easier. Either the mini keyboard or air mouse will allow you to emulate a touch response on your TV.
Stan doesn’t work: Stan is a difficult app. In the store it has a low rating thanks to its lack of compatible devices. Our experience with this box is that Stan is an unreliable app, and best avoided with this box. Problems you may encounter include not playing titles, even after selecting one and crashing or force closing. These problems are with the app and not the box. Please reach out to the developer through the Play Store to request an update.
Apps won’t work on jailbroken devices: Install an app called “hide my root.” Go into the hide my root app and select “hide SU binary.” After activating this option go over all of your settings again to make sure it didn’t change anything. You should now be able to access the previously blocked app.
We recommend visiting our help page for more information and troubleshooting tips and ideas, as well as user manuals and more.
In the box:
1 x MXQ Pro
1 x HDMI lead
1 x Australian power lead for Australia or New Zealand power supply
or CE certified EU power lead if in Europe
1 x Remote control
1 x Owners manual
2 x AAA batteries
Please note: Buyer outside of Australia are responsible for any customs duties or VAT that may be applicable to this purchase and it is not included in the final fee (Australian GST included for all Australian sales)
*Screenshot images for illustration purposes only
To offer a competitive service all orders under 500 grams are subsidised by us for more affordable postage costs.
Once your order has been sent for delivery we will mark it as complete. You will then receive an email from us with the tracking information. Please note that the email may go to your spam or junk folder.
Most items will be sent within 2 working days of the order being placed (most within one working day). Please ensure that your address is correct at time of purchase to reduce the risk of prolonging the handling time. However, occasionally extended delays may occur due to weather events or other third parties delaying pickup, such as couriers. We try to reduce delays as much as possible, but sometimes they are unavoidable.
Most items will be dispatched from our service centre, but some will be sent from warehouses in Melbourne, Sydney, Perth or Brisbane. Items such as televisions are stored at 3 locations around Australia, Perth, Melbourne and Brisbane. We will usually send from the closest warehouse to speed up delivery, but if stock in one warehouse has run out we will send from another. This may cause a slight delay in delivery.
We offer several delivery choices. You can get your delivery through standard or express delivery. Express delivery is faster, but next day is only guaranteed for several destinations. At the moment we use Fastway Couriers, Couriers Please Australia Post, TNT, Allied Express and Star Track Express.
Delivery costs can change without notice. If you have already placed an order and the cost changes we (Jolly John’s Online Discounts) will cover any additional costs.
To get a delivery estimate add the item to your cart and head to the cart page. Next enter your state and postcode to get a delivery cost estimate. Alternatively, there is a postage calculator below the price and add to cart button.
Please note that we (Jolly John’s Online Discounts) are not in the express post next day guaranteed network. Express post is not guaranteed for the next day, but it will be faster than standard. For next day deliveries we fall under the NSW and QLD express post next day guaranteed network.
We (Jolly John’s Online Discounts) are not responsible for transit times. Once it has been handed over to the carrier we have no control over the speed of delivery. We encourage you to contact the carrier and also us if you believe it is running late.
Refunds for express postage will not be given unless the destination (buyers address) is within the next day network that we fall under. eg, NSW and QLD networks
We (Jolly John’s Online Discounts) are responsible for the safe delivery of your item. If it arrives damaged or just doesn’t arrive at all please contact us immediately so that we can initiate an investigation with the carrier and send a new item. If it is damaged we will require photographic proof. Please email it to firstname.lastname@example.org or use the returns form.
If the item does not arrive but is marked as delivered by the carrier it is the buyers responsibility to contact the respective carrier. In short they will not discuss the matter with us (Jolly John’s Online Discounts) once it has been marked as delivered. We will, however, offer any support possible. Always be sure to check around the home and garden, under outdoor furniture, BBQ’s, behind pot plants and in meter boxes.
Some large items such as TV’s will attract a surplus additional fee to some remote areas.
Postage costs are not refundable
Rough estimated delivery times are below. More accurate timeframes are available on the checkout page once your address has been entered. Bulky items such as televisions may take an additional couple of days.
NSW- 2 to 6 business days
Victoria & SA- 4 to 7 working day
South Queensland – 3 to 5 working days
North Queensland – 4 to 7 working days
Tasmania – 4 to 8 working days
NT and WA – 7 to 14 business days
Outlying territories – 14 to 21 business days
NZ – 4 to 10 business days
UK, USA, Canada – 3 to 4 weeks
The delivery information will include a link to an external website with tracking. It will be to either Australia Post, Fastway Couriers or Shippit (a third party logistics company who handle Couriers Please, Fastway and Australia Post).
Please note. Some items are so small and cheap that there will be no tracking available for them as they will be sent as regular post. Please allow up to an additional 3 working days past the expected delivery date before contacting us.
ATL, Safedrop, Authority to leave
Should you elect to select ATL, Authority to leave or safe drop, you are responsible for any loss or damage the item receives once it has been delivered safely. By electing to have the order delivered by safe drop, ATL or authority to leave you are indemnifying Jolly John’s of any responsibility for the delivery of the item.
Should Jolly John’s post your item by way of safe drop, ATL or Authority to leave without your consent, we shall be responsible should the item go missing or sustain damage in the time that it was safely delivered and you have taken possession of the goods.
We strive to get your orders out as quickly as possible, regardless if you order express or standard delivery. However, we have cutoff times for all orders and delivery methods.
Australia Post cutoff time for new orders is 3:30 pm on weekdays
Couriers Please cutoff time for new orders is 10:00 am weekdays
Fastway Couriers cutoff time for new orders is 1:30 pm weekdays
Please note that we do not prepare or dispatch any orders on weekends, public holidays or Australia Post picnic days.
All orders sent by express post will still get the fastest treatment. However, as we are outside of the national express post network, deliveries will take a little longer than next day. The next day guarantee can be met if your postcode falls within the NSW/ACT and Queensland express post guarantee network. You can find out if your postcode is in the network by going to this link.
How do I find out the postage cost for my item?
Can I pick up my purchase?
You can find information about our shipping policy on our SHIPPING POLICY page
By making a purchase from this store you agree to the following return policy.
In order to qualify for a return under this policy all products must be in as new condition so that they are suitable for resale. This includes all accessories, manuals and packaging. The item and accessories that come with it must also be returned in an undamaged state. Any item that has been willfully or accidentally damaged while it has been in the customers possession will not be accepted and will be returned to the customer.
We typically offer a 14 day return policy. If for any reason in the first 14 days after the transaction has been completed you are unhappy with the item you may return it for a full refund or an exchange, whichever you prefer. Please refer to point six (6) and point thirteen (13) below for damaged goods.
If the return is for a change of mind, unhappy with the item, it is the wrong size or not what you were expecting, but the description clearly stated what it was that you were receiving, or you misused the item, it’s not compatible with another device you intend to use it with, but it clearly stated in the description that it must be used in a certain way or had compatibility requirements the buyer is responsible for return postage.
If the item is faulty on delivery the cost of return postage will fall on Jolly John’s Online Discounts. We can either email you a return paid postage label for you to print out and use, or you can request reimbursement for your own expenses. A tax invoice will be required for reimbursement.
Refunds do not include the cost of postage unless the item was sent with free delivery.
Changhong and CHiQ products: Please contact us for a digital copy of your invoice and then contact CHiQ to lodge a warranty claim on this email email@example.com. They will assist you with teh warranty proceedure
TCL products: Please contact us for a digital copy of your invoice and then contact TCL on the following email and follow their claim procedure firstname.lastname@example.org
Samsung products: Please contact us for a digital copy of your invoice and head to this page to contact and initiate a warranty claim over the phone, email or live chat
HP products: Please contact us for a digital copy of your invoice.Once you have your digital invoice head to this page and follow the steps to get to the correct service department to initiate a warranty claim
Lenovo products: Please contact us for a digital copy of your invoice. Once you have your digital invoice head to this page and tap on technical support to initiate a warranty claim. Please have your serial number ready (on the back of your device)
Toshiba products: Please contact us for a digital copy of your invoice. Please head to this page and enter your product details. Once entered you can initiate the warranty claim
Acer products: Please contact us for a digital copy of your invoice. Head to this page and select contact Acer to begin the warranty process.
All other products please reach out to us through our contact form. All we will require is an order number or the name or email the order was placed under.
- If you wish or need to organise a return please hit the contact us button found on the bottom right of every page, or at the bottom of mobile browsers. Select the option “I need to return an item.” We will then email you a reply with a few questions regarding what you want and give you instructions on how to complete the return. Please follow the instructions to expedite the return process.
- To qualify for a return all products must be in new and undamaged condition and contain all accessories and manuals in a new and undamaged condition. In the case of games they must be in new, unused and unopened condition. You must not have damaged the item either willfully or by accident during the time it has been in your possession. This includes failed firmware flashing, removal of system apps or installation of malware or other viruses. It is deemed to be in your possession from the time that you accept delivery until it has been received back by us.
- Should you as the buyer opt to DECLINE our goods at point of delivery, the delivery is deemed successful and you have opted to initiate our standard returns process
- The 14 day period in which you may take advantage of the return commences from the date in which you accept delivery of the item. If there is no tracking with proof of delivery the 14 days will commence 3 days after the sale has been processed.
- You must return the product within 10 calendar days of opening the request.
- If an item arrives damaged you must contact us within 2 days of deliveryand provide photographic evidence of any damage. Anything beyond the two days will not be accepted as a damaged item.
- Unless the item is faulty you must return the items at your own cost and you must comply with our directions. The item is your responsibility during transit. If it is lost or damaged during delivery we will accept no liability. Insurance and tracking will be your responsibility. Please see point 10 for internet connected devices.
- After receiving the returned product Jolly John’s Online Discounts will initiate the refund, store credit or exchange as soon as is reasonably possible.
- We may impose a 10% restocking fee on the return to cover costs associated with the transaction. Should this be unsatisfactory we will offer store credit up to the original purchase value in the form of a coupon code. The coupon code will have a monetary value only equal to the original purchase value and will exclude shipping costs. The coupon is not valid with any other promotions and can not be exchanged for cash or transfered to another person or legal entity.
- Jolly John’s Online Discounts reserves the right to modify this Returns Policy without notice.
- Original postage price is not refundable. If an item is sold with “free shipping” the full cost paid for the item will be refunded. Additional express postage cost for free delivery items is not refundable.
- If we decide to offer a refund for an item which is not faulty beyond the 14 calendar days of this policy we will deduct a 20% restocking fee from the refund amount. This includes if an item was returned as faulty but was deemed as not faulty. If we have facilitated return of the item that is not faulty we will deduct return postage cost in addition to the 20% restocking fee.
- If an item which connects to the internet is returned under warranty we must first request a photo, video or screenshot of the problem and also a photo, video or screenshot of the result screen when visiting fast.com. This is necessary to determine if it is the device which is at fault or if the problem is related to your network or internet connection.
- Return requests for items damaged in transit after 2 calendar days will not be accepted. We believe if an item is damaged in transit it is something that you should be able to identify on the day of receiving the item. After 2 calendar days our courier companies will not accept any liability, so therefore we will also not accept any claims.
- After 14 days you must give us the opportunity to rectify any problems with the device before requesting a refund or exchange.
- It is at our sole discretion to offer a refund, repair, replacement or store credit for an item.
- If an item has developed a fault or is faulty we may offer a repair, replacement or refund at our sole discretion
Our returns policy includes and does not seek to exclude or limit the rights that you have under Australian Consumer Law. Our products come with guarantees that can not be excluded under Australian Consumer Law. The warranties and product support that we supply are in addition to any consumer warranties and guarantees under Australian Consumer Law.
You can find information about our return policy on our RETURNS POLICY page
Got a question about this product?
is this rooted device? i am looking for rooted device
BESIDE UPDATED ANDROID SOFTWARE, WHERE IS THIS UNIT DIFFERENT TO MXQ?
WHERE IS THE SPEC. SHEET FOR THIS MXQ 4K?
IS UPDATED ANDROID SOFTWARE NOW STABLE?
As far as I’m aware the Android software is stable.
The differences between this box and the MXQ are small. The MXQ Pro can handle 4K resolution, however the frame rate will suffer as I personally don’y think it’s powerful enough to handle the extra processing power. 1080p isn’t a problem though. It’s also Android 5.1 while the MXQ is 4.4.2. The MXQ Pro has the new generation Amlogic 905 chip as opposed to the MXQ Amlogic 805 chip.
Apart from that they are very similar, both in appearance and look. I’ll try to get the spec sheet up shortly.
Hi Jolly John, does this box come loaded with a working EPG which links directly to add-ons? I’ve had no success getting this to work and want to buy something that is plug and play without having to mess around trying to get a tv guide to work.
I am unable to get the settings page up to install the internet. As soon as I click on the page it goes away !!
Can I get you to send through an email to email@example.com with a few photos or a video of the problem? It may need a power cycle.