If you are experiencing a problem with your product please refer to the owners manual in the first instance and then the product help guides.

If you can’t find a solution to the problem please feel free to contact us using the contact us button on the bottom right of every page, or if using a mobile device the link is on the bottom of every page.

Be as detailed as possible in your question and if possible provide links to photos or videos in the message so that we can see exactly what you are seeing. You can use services such as Google drive to share images and videos.

Rest assured that you are fully covered if you item fails within its warranty period.

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